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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Stephanie Mejia

Stephanie Mejia

July 17, 2024

5  out of  5
rating by Stephanie Mejia
"So far good experience"
We responded:
"Stephanie, thank you for sharing your positive experience with us! We're delighted to hear that you're satisfied with our service. If you ever need any assistance or have questions, feel free to reach out."
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Ashley Graham

July 15, 2024

5  out of  5
rating by Ashley Graham
"Great team!!"
We responded:
"Thank you, Ashley! We're glad to hear you had a great experience with our team. If you ever need anything else, feel free to reach out."
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Lawrence Burak

April 9, 2024

5  out of  5
rating by Lawrence Burak
"I have been a State Farm policy holder for many years both in different areas of New York and New Jersey, so suffice it to say, I have worked with a number of State Farm Agencies, all being quite good. That being said, David B. Scales, Jr. and his team at the Scales Agency, is by far the best of them all. Insurance rates for the most part, are the same from agency to agency, but what sets the Scales Agency apart from all others is that David, along with each and every one of his team members care about me as a customer and help in whatever way they can to provide the best service and guidance regarding my insurance needs. In this vital area of life's needs, where you choose to do business matters, and I, without hesitation, recommend State Farm's David B. Scales, Jr. Agency!"
We responded:
"Lawrence, thank you for your kind words and 5-star review recognizing David Scales State Farm! Our team is dedicated to providing exceptional service and guidance to meet your insurance needs. We value your trust and confidence in us, and we look forward to continuing to be there for you whenever you need us. If there's ever anything else we can assist you with, please don't hesitate to reach out. Thank you again for your recommendation of our services to others!"
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Dennis Feliciano

February 3, 2024

5  out of  5
rating by Dennis Feliciano
"Very nice patient and knowledgeable"
We responded:
"Thank you for your 5-star review, Dennis! We appreciate the support."
Profile photo of Jacqui Kudrick

Jacqui Kudrick

September 30, 2023

5  out of  5
rating by Jacqui Kudrick
"If we need to have something that needs to be taken care of Ashley is right t on top of it"
We responded:
"Thank you, Jacqui, for the outstanding review! We are thrilled to see you had a wonderful experience with Ashley. Our State Farm team is more than happy to assist you with your insurance needs!"
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Stephanie Ricca

July 11, 2023

5  out of  5
rating by Stephanie Ricca
"Ashley was such a pleasure to work with she got what i needed so quickly. It’s always so nice when someone is very friendly and gets what you need in a timely manner."
We responded:
"Thank you for the kind words, Ashley is fantastic and I will definitely recognize her for providing such great service. If there is anything you need please feel free to reach out and welcome to @TheScalesTeam family"
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Richard Beck

June 23, 2023

5  out of  5
rating by Richard Beck
"After having met David scales it is not hard to understand why his agency has such a high rating here. My mother is no longer able to however keeping her car cleaning is still very important. As I have taken on the role of one of her drivers, we drove one day to Vineland to get her car washed. While waiting for the car in the cashier area, mom said she wanted. Unfortunately neither one of us had any and the car wash was not able to run a credit card for such a such a small. Enter David scales who was also waiting for. He made the kind and gracious effort of walking over to my mom and handing her a couple of dollars cash so that she could have candy. A total stranger being so gracious and generous to my mom made a huge impression on me and I wanted to share that experience with everyone here. I can truly understand why so many of his customers think so highly of his business."
We responded:
"Thank you for the kind words, I love be able to support this fantastic community. If you ever need anything please reach out or stop by our office, guests are always welcome "
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SJ GUY

June 4, 2023

1  out of  5
rating by SJ GUY
"NO ONE ANSWERS PHONE OR RETURNS MESSAGES, LEFT ON VOICEMAIL, ON WEEKDAY. ALSO SENT EMAIL INQUIRY VIA WEBSITE, NO ACKNOWLEDGEMENT OR REPLY. USELESS !!!"
We responded:
"My apologizes no has returned your inquiries. Unfortunately I do not see any voicemails and have not received any web notifications. I would love to speak with you to resolve any concerns you have. Please reach out to our office at 856-839-4716 or I can always be reached via cell at 856-625-4426 "
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Luz C

April 18, 2023

1  out of  5
rating by Luz C
"For me it was a good team, until my insurance went up, and I called a couple of times to know the reason why, the ladies told me they will call me back and they never did. Fine, I let it go. Then, I buy a new car, so I called to cancel my old car insurance since I sold it. They said it takes time to be canceled in the system and bla bla bla. After a few days I called and she said it was canceled, but today I see my automatic payment charging me for the old car, plus an email saying my new car insurance will be due in 5 days. So, I will be charge twice! it seems they never canceled the old car and I have called a hundred times, left voicemail messages when I couldn’t reach them and it was like no body called. I hate to receive a horrible customer service when Im paying my money and im a very loyalty customer."
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Maxim Ostrikov

November 2, 2022

5  out of  5
rating by Maxim Ostrikov
"Best insurance company"
We responded:
"Thank you for the kind words and welcome to the @TheScalesTeam family"
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Javier Gonzalez

August 9, 2022

5  out of  5
rating by Javier Gonzalez
"Excelente atención 🙂"
We responded:
"Thank you for the review, and welcome to @TheScalesTeam family"
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John

July 1, 2022

5  out of  5
rating by John
"The David Scales State Farm Team is awesome! Ashley helped us get the best coverage for auto and homeowners and has great customer service. Definitely recommend!"
We responded:
"Thank you for the kind words, and welcome to the @TheScalesTeam family. If there is anything g you please do not hesitate to reach out"
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Tia Williamson

February 20, 2022

5  out of  5
rating by Tia Williamson
"Always very helpful. Great staff!"
We responded:
"Thank you for the kind. We are thrilled to have you as part of our family."
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Jay 23

January 18, 2022

5  out of  5
rating by Jay 23
"Moriah is amazing and is always my go to person for all my business and personal insurance needs . She’s very professional and always makes me feel comfortable. They have a forever customer !"
We responded:
"Thank you for your trust In the @TheScalesTeam with your Insurance needs. Mariah is an asset to our team and I will be sure to let her know your appreciation. If there is anything you need please reach out, we are here for you."
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Helen Thompson

December 28, 2021

5  out of  5
rating by Helen Thompson
"I’m always satisfied with the service and how quick they respond to my needs. Each person I speak with are always pleasant on the phone and they always ask if there’s anything else they can help me with."
We responded:
"Thank you for trusting @TheScalesTeam for your insurance needs. We are thrilled to have you as part of our family."
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Brianna Gonzalez

December 27, 2021

5  out of  5
rating by Brianna Gonzalez
"Moriah Urgo was so helpful with my insurance policy! It was convenient and quick! State Farm gave me the best quote out of all the other agencies."
We responded:
"Thank you for the kind words, we are thrilled we were able to assist you with your auto and life insurance needs. Welcome to @TheScalesTeam family"
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debbie Rodriguez

December 23, 2021

5  out of  5
rating by debbie Rodriguez
"Tracy was awesome and helped me with getting insurance with your company she went over n beyond to help me i will also refer over new clients Thank you Deborah Rodriguez"
We responded:
"Thank you, that is much appreciated and welcome to our family. We are thrilled you are trusting us with your livelyhood. If there is anything you need please reach out, we are here for you"
Profile photo of Moriah Urgo

Moriah Urgo

December 14, 2021

5  out of  5
rating by Moriah Urgo
"The David Scales team is dedicated to their job and you can tell! Their speedy responses reassure me that if I ever have a problem they will be quick to help! Thank you and keep up the good work."
We responded:
"Thank you for the kind words, we are thrilled you chose us for your insurance needs."
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George Williamson

May 30, 2021

5  out of  5
rating by George Williamson
"These guys are absolutely outstanding. And besides being very professional they are also very personal. I found my lifetime insurance agency."
We responded:
"Thank you for trusting us, we are thrilled to have you as part of the family."
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Jan Raphael Dumanon

March 31, 2021

5  out of  5
rating by Jan Raphael Dumanon
"They were so accommodating of my inquiry even though I came in near closing time"
We responded:
"I was our pleasure, hopefully we didn't throw too much information at you. If you have any questions or just clarification please reach out at any time. Thank you again for trusting us."
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Yasmina Castillo

March 25, 2021

5  out of  5
rating by Yasmina Castillo
"👌 servicios"
We responded:
"Thank you for the kind words, welcome to our family."
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Joshua Zelem

February 12, 2021

5  out of  5
rating by Joshua Zelem
"David and his team are the best around! Friendly, professional and such a pleasure to deal with. Highly recommend!!"
We responded:
"Thank you Joshua for the kind words, we are thrilled to have you as part of our family....welcome to the @TheScalesTeam"
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Jeffrey Vickers

January 20, 2021

5  out of  5
rating by Jeffrey Vickers
"They were exceptionally helpful. I even got my mother in law coverage for a car she was selling so it could be driven. It sold the next day and she canceled and was never charged. What great people to deal with. I couldn't be more pleased."
We responded:
"Thank you for the kind words, we are thrilled you trust with your insurance needs. If you need anything, please reach out and welcome to our family."
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Arlene cerda

January 8, 2021

5  out of  5
rating by Arlene cerda
"Excellent place to get all your family, house and car covered. Great customer service, where you get treat like a family."
We responded:
"Thank you Arlene for trusting us your all your insurance needs. Welcome to our family"
Profile photo of Orhan Atalay

Orhan Atalay

January 7, 2021

5  out of  5
rating by Orhan Atalay
"Great place for all kind of insurance you need.They are very helpful thank you"
We responded:
"Thank you for trusting us with your business and home home insurance. If there is anything you need please reach out, welcome to our family"